Terms & Conditions

Welcome to Carin Moffatt’s official author website. By purchasing or browsing through this site, you agree to the following terms:

1. Products: All books listed are written and published by Carin Moffatt. Availability may vary depending on stock.

2. Pricing: Prices are listed in South African Rand (ZAR) and may change without prior notice.

3. Orders: Orders are processed once full payment has been received. Confirmation emails will be sent upon successful payment.

4. Copyright: All content, including text, images, and book material, remains the intellectual property of Carin Moffatt and may not be copied or reproduced without permission.

5. Personal Use: Books purchased are for personal enjoyment and not for resale without prior written consent.

6. Privacy: Customer information is used solely to process and fulfill orders and will never be shared with third parties.

7. Contact: For any queries or special requests, please reach out via the contact form or email provided on the site.

Shipping Policy

• Processing Time: Orders are typically processed within 2–3 business days after payment confirmation.

• Delivery Time: Local deliveries within South Africa take approximately 3–7 working days depending on the courier and location.

• Delivery Fees: Shipping fees are calculated at checkout and are non-refundable once an order has been dispatched.

• Tracking: Once shipped, a tracking number will be emailed to you for convenience.

• International Orders: Please contact us before placing an international order to confirm shipping rates and delivery times.

Returns & Refunds Policy

• Returns: Due to the nature of books, returns are only accepted for damaged or defective items.

• Conditions: Returned items must be in their original condition and packaging within 7 days of delivery.

• Refunds: If approved, refunds will be processed within 5–10 working days via the original payment method.

• Exchange: If your book arrives damaged, a replacement will be sent at no additional cost once the issue is confirmed.

• Non-Returnable Items: E-books and digital downloads cannot be returned or refunded.